I am using fair adblocker. See here for more details: Please help me, we have spent a lot of time on it! If not please ask for support in our mailing list / forum at https://groups.google.com/forum/#!forum/bigbluebutton-setup. We’ll occasionally send you account related emails. You can set up one for your server as well, see Thanks for checking it on test.bigbluebutton.org (that's usually what we ask folks to do first).. test.bigbluebutton.org has a TURN server to help users who are behind restricted firewalls get connected. All other features work fine. It is not a bug, and I must have a TURN server. had an online class today, this error occurred, got the attendance with less internet usage and no disturbance to other works.. You can decide for yourself whether you want to allow cookies or not. privacy statement. Hi, I am getting the same error on my fresh setup. I can't handle the issue, run turn server, open TCP ports 16384 - 32768 too, nothing change! to your account. Also thanks for the BigBlueButton Developer Community, some of the data are from the BigBlueButton official development document. BigBlueButton is an opensource video conference software and it is getting more popular during the COVID-19 times. If the IP isn't the public IP then you'll want to follow the steps to configure FreeSWITCH http://docs.bigbluebutton.org/2.2/configure-firewall#update-freeswitch. they're used to gather information about the pages you visit and how many clicks you need to accomplish a task. 1009: Could not fetch STUN/TURN server information, 1020: Media cloud could not reach the server, Those are common BigBlueButton error code, I am sure if you are a user of BigBlueButton, more or less you see those code some times. can visit the official development document at this link, https://docs.bigbluebutton.org/2.2/troubleshooting.html#Troubleshooting_. to your account. Microphone not working. The users may encounter those errors code, 1001,1006,1007,1020..., What does that mean? Community Support BigBlueButton Setup – Get help with installation, setup and configuration of a BigBlueButton server. (anonymous) @ 23acf17a7f66feccb643e681b6de9fd0361d4c3a.js?meteor_js_resource=true:1 The good point for web-based software is no need to download and install anything, just use a browser and which is very convenient and compatible with all devices. p @ 23acf17a7f66feccb643e681b6de9fd0361d4c3a.js?meteor_js_resource=true:125 Promise.then (async) Dear users and king developers! Audio Conferencing Issue - 1004, Working fine a few days ago, but not for now! and let us know if your are now able to join with audio. Fred and Chad, systemctl restart freeswitch Follow the guidelines for getting help at: https://docs.bigbluebutton.org/2.2/getting-help.html, please. Maybe you're behind a CGN, the demo.bigbluebutton.org site is IPv4 only. From: "w_5sia44tmkbqy_9-bbbID-Tiankai" sip:w_5sia44tmkbqy_9-bbbID-Tiankai@class.demos.cloud;tag=86ejcjj0gc - The initial WebSocket connection was unsuccessful. BigBlueButton Users – Get help and server/client behind NAT bbb-webrtc-sfu 1:2.2.0-55 and Is it the latest version of Chrome, Firefox, or Safari? http://nodejs.org/api/events.html#events_emitter_removelistener_event_listener Max-Forwards: 70 We listed here and puts some of our own comments and experience on it. sip.js?v=815:2900 Thu Dec 12 2019 11:41:39 GMT+0800 (中国标准时间) | sip.invitecontext.mediahandler | closing PeerConnection. Just want to make it easier for you to look up that code and hope it is helpful for you to detect the problem and fix it. Here we listed most of the common errors message with the code and make it easier for you to look up and understand what is happening when those error messages appeared. Those are common BigBlueButton error code, I am sure if you are a user of BigBlueButton, more or less you see those code some times. (anonymous) @ 23acf17a7f66feccb643e681b6de9fd0361d4c3a.js?meteor_js_resource=true:125 1006: Call timed out - The library took too long to try and connect the call.
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