If you want to download additional content you will be required to check in titles (remove them from the device) prior to downloading. This affects all BlueCurve TV App users regardless of location or entitlements. Visit How to update your Web browser for information on checking and updating your browser. I’ve tried changing 5ghz network types and nothing seems to work. Will using my home Internet to access the BlueCurve TV App count against my allotted monthly data usage? If you can’t see Windows on your TV, you may need to reconnect the computer to your monitor and adjust the screen resolution before you connect to your TV. BlueCurve Home is supported on Apple iOS 11 or later and Android 6.0 (Marshmallow) or later. The BlueCurve TV App offers a large library of content, including current TV shows, movies, sports, and shows for kids. I'm really sorry about that. The guide is intelligently grouped by theme, making it extremely easy to navigate. This creates a more seamless user experience for our customers. To access BlueCurve TV on your desktop or laptop. If it is still not working, reset your device. Trying to watch BlueCurve TV, but can't get a picture? If you are unable to watch Download-to-go content: HDMI out from a desktop or laptop is capable of and meets the content security requirements from our network partners. Basic troubleshooting for your BlueCurve TV, How to Reboot Your BlueCurve TV Player (XG1v3), Troubleshooting BlueCurve TV Remote Control Issues, Video cables are unplugged or not plugged in fully, Video output is connected to the wrong source, Home theatre unit is not powered on or unplugged, If the TV box video output is connected to a home theatre unit, verify that the. Where will Shaw’s BlueCurve TV App be available? Someone already posted this, the chromecast does not support the xb6 ipv6 addressing scheme. Just checked the BlueCurve Gateway admin gui and they both show ipv4 and v6 address. VPN in USA - not working with blue curve - help my granny! In the Google home app it I only shows v4 address. Confirm if stream quality is the same without casting. If there is an interruption (e.g., loss of power or connectivity), the download will automatically pause and you can resume the download when you re-launch the app. I have tried all the things you have to no avail. I have to say if I knew this I may not have switched. You can manage your download-to-go devices through the app and streaming devices via My Shaw Direct. Do blackout restrictions apply with BlueCurve TV App? Note: Customers cannot alter the resolution of the videos. For official Shaw support, please visit https://www.shaw.ca/contact-us/, Press J to jump to the feed. © 2020 Shaw Satellite G.P., All Rights Reserved. The tech who installed them said I cannot bridge the modem and use my router because I will not be able to use the wireless TV boxes. This app includes the ability to search the entire app catalogue using title keywords. 2 … Have to exit app every time to watch another video! To enjoy these feature, you need to pair the remote with your TV and you will need the Shaw Bluesky Remote Codes to do that. If you are in the right region and still cannot watch the program, please make sure you are using a Canadian IP address. Though when I use my Powerlink adapter, it will connect fine through that, and then through the modem that way. Ensure your device is up-to-date with the latest version. Are seasonal packages such as NFL Sunday Ticket or NHL Centre Ice available for streaming on BlueCurve TV App? So with Shaw not making house calls right now I am in a pickle. Note: A system refresh can only be used once every 24 hours. If you are not subscribed, please contact Customer Care at 1-888-554-7827. A few times over the last month and the sound keeps dropping. Please note that Shaw BlueCurve TV App does not support AirPlay, gaming consoles, or the Android equivalent of Air Play at this time. Do I need a special receiver to use Shaw BlueCurve TV App? No, seasonal packages are not currently available on BlueCurve TV App. Go to the BlueCurve TV App App page, choose the device you want to de-authorize, and click "Remove Device". On a PC or MAC, BlueCurve TV App is available for online streaming through: https://bluecurvetv.shaw.ca/. Helping my grandma who spends Winters in Tucson get access to her Shaw blue curve / Canadian news, curling etc. Enter your location for accurate product availability. How to access BlueCurve TV on your computer, How to access BlueCurve TV on your Smartphone/Tablet, Download the BlueCurve TV App on the Apple App Store, Download the BlueCurve TV App on Google Play, BlueCurve TV App Download-to-go feature overview, BlueCurve TV App frequently asked questions, If you don't remember your login details, click on, Log in with your Shaw ID and Shaw ID Password. Follow the steps below to fix or troubleshooting the BlueCurve Home mobile app if it's not opening or not responding to your touches on your mobile device. Due to content rights restrictions, customers will not be able to stream live TV and on-demand content on BlueCurve TV App outside of Canada. (Over 6 weeks)I tried resetting the app, clearing cookies, have had 4 shaw agents try to work this problem out over the phone with me, but to no avail, still does not work. I have put a wifi (extender? You can watch over 80 live TV channels and on-demand content on your device, including your phone or tablet, while on the go. You can also search by sports team to view … Yes. Will downloading content over a cellular network incur data charges? 32inch and lower not a … Who will have access to Shaw BlueCurve TV App? Check your wireless provider's rate plan for more details. Sometimes it will work, though it takes 10 seconds to respond to me. If you are experiencing any of these issues with your BlueCurve TV, a system refresh can help. Relevant titles will be displayed below the search, and you can click/tap on your preferred search result to see more information. All video output (e.g., HDMI, AirPlay, Chromecast, DNLA, etc.) How to fix BlueCurve Home app from not opening or ... How to fix BlueCurve Home app from not opening or responding, BlueCurve Home mobile app not opening or responding, BlueCurve Home web app not opening or responding. 3 years ago. Check that your BlueCurve TV Player (XG1v3) is plugged in and powered on. Go through … iOS devices (iOS 9 or newer) and most Android (Ice-cream Sandwich 4.1 or newer) devices. The BlueCurve TV App offers a large library of content, including current TV shows, movies, sports, and shows for kids. Blackouts: Program-specific blackout vs. regional geo-blocking blackout, Unable to watch Download-to-go content (applicable to app only, not web), Issues with HDMI out (applicable to web only), Issues with using Chromecast from the BlueCurve TV app, BlueCurve TV App frequently asked questions, BlueCurve TV App Download-to-go feature overview. My TV box (cable box) will not power on. As of today, I had a Shaw agent call me explaining that they have it fixed and he got me to try it again but it still not working. Try to determine if other channels are affected on the same device and try to replicate on another device. save. Learn more about Shaw BlueCurve TV App for Shaw Direct customers with our frequently asked questions. Ensure your device is connected to the same wireless network as the Chromecast. Does this issue affect only specific channels/programs or... shaw-valerie. Thanks a lot for waiting and being such an understanding customer. Can I watch the BlueCurve TV App on any Internet connection? Can I stream to another monitor using BlueCurve TV App? My only source of income right now revolves around my job for livestreaming for Amazon, I have been having to do so on WiFi (due to an outlet in the studio not working) but there is a huge mirror on the wall that seems to be interfering with the signal. Wait one second and then turn the power back on for both devices. One of my minis upstairs connected mostly fine , I think it took a second try and it takes at least 5 seconds to respond now.
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