. I feel like I have to worry about my driver side headrest doing the same while I am driving. Would have been a safety issue if car was being driven. After research and looking headrest plastic clip have failed and caused headrest to deploy. There are no hardware changes associated with the AEM. The repairs will be made for free. I have a 2009 Dodge Journey 2.4L with 112K miles. . This is highly unexceptable and dangerous. Fortunately was sitting forward enough it did not hurt my wife. If you don't see your concern listed, chat with us and one of our representatives will help answer any questions you may have. Put car in reverse. I contacted Dodge to make them aware of the issue and said there was nothing they could do. My daughter and I were driving on a smooth street, when suddenly the passenger side headrest popped forward. July 14, 2017 - Approximately 363,500 model-year 2011-15 Dodge Journey SUVs are being recalled for an airbag wiring harness. The dealer karl klement Chrysler Jeep Dodge in decatur texas refuses to repair it at no cost because there is no recall. Save cars. 00 to rest a headrest. . 2021 Nissan Rogue Review: More Steps Forward Than Backward, 218,000 Volkswagen Jettas Recalled for Possible Fuel Leak, National Highway Traffic Safety Administration’s, 2022 Volkswagen Golf R Keeps Stick Shift, Gets More Power and Trick AWD, 94,000 Audi Q7s Recalled for Roof Pillar Padding. Headrest exploded into my head. While driving 20mph and a flat straight road, the driver side headrest deployed without being in an accident and hit my wife in the head. The Problem: If the airbag wiring harness gets chafed within the steering wheel and short circuits, the driver’s frontal airbag may unexpectedly deploy, increasing the risk of a crash or injury in certain Dodge Journey SUVs. 1 priority. This car is literally falling apart. . No contact with anything. Go to Cars.com Service & Repair to find your local dealer. I can understand if I damaged it or got into an accident, but no one was sitting in the seat when this happened. How Do Car Seats Fit in a 2021 Nissan Rogue? FCA US regards the safety and security of our customers and their families as paramount. A VIN is a Vehicle Identification Number. The car was not on and it "popped" without anyone touching it and thank god noone was in the seat at the time. Whether you have the Journey AVP, SE, SXT, SXT Plus, Crossroad, Limited, or R/T Edition our online store features everything you could want for your Dodge Jounery, from spark plugs to Performance Parts. The new Dodge Journey is built to impress with seating for up to seven, available built-in booster seats, useful interior storage solutions, and a smart touchscreen interface. It slammed my wife in the back of the head. The passenger side headrest deployed for no reason. What Owners Should Do: Dodge manufacturer Fiat Chrysler Automobiles will begin notifying affected Journey owners Aug. 21. The front passenger headrest deployed for no reason. character in the VIN number has a significant meaning. Access all the resources you need on the go. Sign Up, Already have an account? Head restraint automatically deployed while I was driving going 70 mph on the highway hitting me in the back of the head. Coronavirus and Cars: 10 Tips for Tailgating During COVID-19. Headrest deploying randomly. . One day I came out to my parked Journey and noticed the headrest on the passenger seat popped out of place. I was driving down a smooth highway at approximately 50 mph. This was caused by the plastic retaining pin brackets breaking. . I don't know why this happen but it shouldn't have happen. . statistics and reliability analysis of the 2014 Dodge Journey. for all model year 2014-2016 Ram 1500 and Jeep® Grand Cherokee vehicles equipped with 3.0L EcoDiesel engines (“Subject Vehicles”). Don't drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo vehicle but need recall information? The failure mileage was approximately 123,000. It struck my daughter in the back of the head quite hard causing her to have a sore neck, and possibly need medical attention if it is not better in a day or so. Popped the hood and had a vacuum leak coming off the brake booster. ALFA ROMEO and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission.Magneti Marelli is a registered trademark of Magneti Marelli S.p.A. Active head restraint deployed while the car was stationary. I contacted Dodge to make them aware of the issue and said there was nothing they could do. Owners can call the automaker at 800-853-1403, the National Highway Traffic Safety Administration’s (NHTSA) vehicle-safety hotline at 888-327-4236 or go to www.safercar.gov to check their vehicle identification number and learn more. It is a 17-character alphanumeric identifier or a manufacturer’s serial number. . The most recently reported issues are listed below. Dodge Journey. Access them anywhere. I was riding down the highway by myself and heard a loud snapping noise. No accident. The headrest just popped out for no reason. Every single one of my cars headrests rattle and move loosely in position. Together, they create a number that provides information about the My 2014 Dodge Journey has never been in any kind of accident. Luckily air bag didn't deploy. Really Dodge???. The AEM is intended to ensure that the Subject Vehicles’ emissions are in compliance with the emissions standards to which they were Headrest will not reset and dealership states that it is a manufacturer defect but will not replace them. Wife was sitting in car in supermarket parking lot . Dodge needs to fix this before this happens to someone who is driving and causes an accident or even a fatality. 1-833-280-4748 or contact your preferred authorized dealer to schedule an appointment. Your preferred dealer has been successfully updated. But yet I have a Dodge dealership trying to charge me over 400. The headrest is quite powerful, and if was in the car was in motion when this happened could have caused serious injury or an accident. As a life long Dodge owner, I don't think I could ever buy another. To receive the AEM, you can call the FCA call center at We're committed to your safety Your safety is our No. . Please see our list of FAQs below to learn more about recalls and the precautions we take to keep you safe. The dealer was not called. Headrest is not able to be repaired without replacement. Next day we were sitting in the car waiting for food to be delivered and the passenger side headrest deployed striking my daughter in the face hard enough to leave a bruise. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC. At the Dodge Brand, we’re celebrating freedom a few days early with the reveal of our 2021 vehicle lineup, featuring more heart-pounding power and excitement than ever before. We’re fully committed to producing a vehicle with long-lasting reliability, andas a result of this commitment to you, we may periodically recall a vehicle to correct a problem or improve overall performance and integrity.Learn more about the commitment of FCA US to remedy any recall-related repairs on your vehicle, including what you can expect every step of the way. FCA US is conducting a safety recall of certain vehicles with driver and/or passenger air bag inflators manufactured by Takata Corporation. Upon investigation, small clips within the headrest snapped, causing the headrest to deploy, even though there was no collision to the vehicle, shooting toward the passenger's head. The contact stated that while driving about 35 mph, the front driver's headrest exploded and �separated� without warning. The vehicle was not repaired. My 2014 Dodge Journey has never been in any kind of accident. If my wife would have been sitting there, we would probably be at the hospital with neck injuries considering the force that it ejected at. . The VIN can be found on the VIN plate located on the driver's side of the dashboard just below the windshield (1). The first lawsuit relating to the Chrysler headrest … . I looked towards my passenger seat and noticed that the headrest had ejected from its casing. To find out if your vehicle has any current recalls – or, to get reimbursed for previous recall-related costs – please enter your VIN or sign in to your existing Mopar® account. 2010-2018 Dodge Journey 2010-2011 Dodge Nitro 2010-2012 Jeep Liberty 2010-2017 Jeep Patriot or Compass 2010-2012 Dodge Caliber 2010-2018 Dodge Caravan 2011-2018 Dodge Durango 2011-2018 Jeep Grand Cherokee 2010-2014 Sebring/Avenger.
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